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Stuck at the Front Desk

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Lately, I’ve been feeling like my goal of becoming a hotel general manager might never actually happen. Somewhere along the way, the path that once felt clear has started to feel blocked, blurry, or maybe even closed off. I gave up on school, and now I can’t shake the feeling that GMs and AGMs are supposed to have degrees. Whether that’s true or not, it weighs on me. It makes every rejection, every stalled opportunity, feel like proof that I already missed my chance.

The steps themselves aren’t complicated. You start as a front desk agent, then move to front desk supervisor. After that, assistant manager or front office manager. Then assistant general manager. Eventually, general manager. I know the ladder. I’ve watched people climb it. I’ve even done parts of the work myself. But knowing the steps doesn’t mean you’re moving forward. Right now, my lack of a better job makes it harder to stay motivated, harder to believe I’m still on the path I want to be on at all.

Some days, I wonder if I’m just not suited for this course of action. Maybe this isn’t my story. Maybe I’m going to be the front desk agent who does front office management work without the title, the pay, or the recognition—and never actually moves forward. That thought hurts more than I like to admit. I’m stuck between knowing what I want and feeling like I’m slowly drifting farther away from it, unsure if I should keep pushing or accept that this might be as far as I go.

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